Director of Property Management and Assets
HOPE Services Hawaii, Inc.
HOPE Services Hawaii, Inc.
Hilo, HI Hilo, HI Full-time Full-time $70,000 - $90,000 a year $70,000 - $90,000 a year Status:
Exempt Reports To:
Chief Executive Officer (CEO) Overall Responsibility We are seeking a dynamic and experienced Director of Property Management and Assets to lease our efforts in effectively managing and optimizing our property portfolio.
This position oversees the property management of Hope Services Hawaii's owned and leased properties.
Manages relationships with external vendors related to organizational assets, property leases, building maintenance, renovation and capital improvement projects.
Provides general oversight of safety policies and procedures that impact the delivery of Hope Services Hawaii basic emergency services.
Maintains Facility equipment, fleet vehicles and ensures facility compliance with health and safety codes/regulations.
The ideal candidate will play a pivotal role in advancing our mission by overseeing the maintenance and strategic utilization of properties to support our programs and initiatives.
Essential Functions:
Demonstrate excellent customer service consistent with the standards contained in the Vision, Mission, and Values of the organization.
Facility/Property Portfolio Management:
Develop and execute a comprehensive property management strategy aligned with the organization's mission and goals.
Oversee the maintenance and leasing of properties, ensuring compliance with local regulations and zoning laws.
Negotiate and enforce leases, policies, and maintain safety and security of all Research, negotiate and oversee outside contractors working at facilities and for shelter/property improvement Manage capital improvement and ongoing maintenance/upkeep projects funded by various Supervise and coordinate daily maintenance projects for Facilities Maintenance team; maintains all equipment used to operate the shelters including company vehicles.
Plans and coordinates development and maintenance projects performed by maintenance staff; provides technical assistance to staff and discusses job details with subordinates.
Coordinates schedules and special event operations for the purpose of ensuring required facilities Asset Optimization:
Identify opportunities for property redevelopment, renovation, or repurposing to maximize impact and Oversee maintenance and capital improvement expenses and manage budget; approve the purchasing of maintenance equipment and supplies needed for scheduled repairs and daily work orders.
Schedule and provide oversight of routine maintenance and inspections on all building systems to meet required standards.
Manages and inspects work of subordinates, contractors and Compliance and Risk Management:
Monitor property compliance with all relevant federal, state, and local regulations, including building codes, safety standards, and accessibility requirements.
Develop and implement risk mitigation strategies to safeguard the organization's assets.
Serve as Hope Services Safety Officer and conduct or ensure meetings and safety training sessions for all staff are executed.
Correct potential safety/health hazards within shelter premises and maintain a secure and safe shelter environment; Ensure that shelters conduct emergency and fire drills as required by CARF, OSHA and other regulatory agencies.
Budgeting and Financial Oversight:
Collaborate with the finance team to develop and manage property budgets, ensuring efficient allocation of resources.
Track and report on property-related expenses, revenue, and financial performance.
Authorizes purchase orders for acquisition of assets, material and supplies; approves payment and administers various contracts within budgetary appropriations.
Provide reports on the capital improvement and maintenance projects for Hope Services sites as directed, in addition to providing data required by grantors and/or federal and state contracts Team Leadership and Development:
Provide mentorship, guidance, and performance management for the facilities/property management team.
Foster a collaborative and inclusive work environment that promotes professional growth and Provides leadership and oversight (e.
g.
day to day operations of the department, including grounds, maintenance, warehouse, shelters,, ) for the purpose of identifying issues, developing processes and recommending action plans to efficiently operate the each department.
Community Engagement and Partnerships:
Cultivate and maintain relationships with local government agencies, housing authorities, community stakeholders, and potential property partners.
Represent the organization in public forums and advocate for policies and initiatives that support homelessness prevention and housing solutions.
Reporting and Documentation:
Prepare regular reports and updates on property management activities, achievements, and challenges for internal and external stakeholders.
Maintain accurate records of property transactions, leases, and maintenance activities Other Duties:
Coordinate special projects and tasks for volunteers; provides direction and assists community volunteers providing services to the agency.
Provide support to all agency Departments as well as on-site partnering agencies to ensure consistent delivery of services to all Hope Services guests.
Manage and direct work orders to maintenance assistance and visually verify work is completed Coordinate and implement safety testing of all organization sites, which include emergency equipment testing and replacement and emergency procedure preparedness.
Install and provide technical maintenance or assistance to IT for agency wide technology implementation.
Attend all mandatory training, All-Staff and department meetings as directed.
Perform other duties and accept responsibilities as assigned.
Supervisory Responsibility:
This position has overall supervisory responsibility for the maintenance team.
May have daily supervisory responsibility of in-house, community volunteers or interns who are providing project or event assistance.
The responsibility when assigned, includes ensuring volunteers are working safely, are monitored and supported to have a positive volunteer experience.
Work Environment:
This job operates in a professional indoor environment with frequent work outdoors.
Temperatures may vary as the position moves from air conditioned (AC) to open air/non AC areas.
Frequent contact to persons served including but not limited to those affected by domestic violence, child abuse, substance abuse, mental illness, ex-offenders, and the medically fragile.
This role routinely uses maintenance power and hand tools, landscaping equipment, standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
The position requires adaptability, the ability to work under pressure and strong communication skills resolve conflict and foster collaboration across teams.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear.
The employee frequently is required to stand; walk; use hands to reach.
Occasionally lift, bend, stoop, push, and pull up to 20 pounds.
Required
Knowledge/Skills/Abilities:
Property management Building maintenance OSHA regulations/safety Leadership Communication Customer focus Teamwork Required Education and Experience High School Diploma Licensed Real Estate Broker in the State of Hawaii.
Three years of progressive experience in facilities/property management, facilities management, building repairs and maintenance.
In-depth knowledge of Hawaii's real estate market, regulations, and housing policies.
Strong financial acumen, with experience in budgeting, financial analysis, and ROI assessment.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
Demonstrated commitment to the mission and values of the organization.
Some knowledge of homelessness and the issues associated with it; mental health and substance abuse issues.
Strong interpersonal and written communication skills with an emphasis on conflict resolution.
Strong project management skills.
Strong computer skills; able to navigate google email, Microsoft applications and databases.
Scheduling requirements:
General business hours are 8:
00am - 4:
30pm Monday through Friday, but this 40-hour a week, exempt position offers flexible scheduling.
There will be scheduled meetings (online and in person), and there will be times you are required to work evenings and weekends.
We are a diverse team that includes people who have lived experience with housing insecurity, homelessness, and the justice system, and we encourage those who have lived experience to apply.
Annual Pay Range:
$70,000.
00/yr - $90,000.
00/yr.
Estimated Salary: $20 to $28 per hour based on qualifications.
HOPE Services Hawaii, Inc.
Hilo, HI Hilo, HI Full-time Full-time $70,000 - $90,000 a year $70,000 - $90,000 a year Status:
Exempt Reports To:
Chief Executive Officer (CEO) Overall Responsibility We are seeking a dynamic and experienced Director of Property Management and Assets to lease our efforts in effectively managing and optimizing our property portfolio.
This position oversees the property management of Hope Services Hawaii's owned and leased properties.
Manages relationships with external vendors related to organizational assets, property leases, building maintenance, renovation and capital improvement projects.
Provides general oversight of safety policies and procedures that impact the delivery of Hope Services Hawaii basic emergency services.
Maintains Facility equipment, fleet vehicles and ensures facility compliance with health and safety codes/regulations.
The ideal candidate will play a pivotal role in advancing our mission by overseeing the maintenance and strategic utilization of properties to support our programs and initiatives.
Essential Functions:
Demonstrate excellent customer service consistent with the standards contained in the Vision, Mission, and Values of the organization.
Facility/Property Portfolio Management:
Develop and execute a comprehensive property management strategy aligned with the organization's mission and goals.
Oversee the maintenance and leasing of properties, ensuring compliance with local regulations and zoning laws.
Negotiate and enforce leases, policies, and maintain safety and security of all Research, negotiate and oversee outside contractors working at facilities and for shelter/property improvement Manage capital improvement and ongoing maintenance/upkeep projects funded by various Supervise and coordinate daily maintenance projects for Facilities Maintenance team; maintains all equipment used to operate the shelters including company vehicles.
Plans and coordinates development and maintenance projects performed by maintenance staff; provides technical assistance to staff and discusses job details with subordinates.
Coordinates schedules and special event operations for the purpose of ensuring required facilities Asset Optimization:
Identify opportunities for property redevelopment, renovation, or repurposing to maximize impact and Oversee maintenance and capital improvement expenses and manage budget; approve the purchasing of maintenance equipment and supplies needed for scheduled repairs and daily work orders.
Schedule and provide oversight of routine maintenance and inspections on all building systems to meet required standards.
Manages and inspects work of subordinates, contractors and Compliance and Risk Management:
Monitor property compliance with all relevant federal, state, and local regulations, including building codes, safety standards, and accessibility requirements.
Develop and implement risk mitigation strategies to safeguard the organization's assets.
Serve as Hope Services Safety Officer and conduct or ensure meetings and safety training sessions for all staff are executed.
Correct potential safety/health hazards within shelter premises and maintain a secure and safe shelter environment; Ensure that shelters conduct emergency and fire drills as required by CARF, OSHA and other regulatory agencies.
Budgeting and Financial Oversight:
Collaborate with the finance team to develop and manage property budgets, ensuring efficient allocation of resources.
Track and report on property-related expenses, revenue, and financial performance.
Authorizes purchase orders for acquisition of assets, material and supplies; approves payment and administers various contracts within budgetary appropriations.
Provide reports on the capital improvement and maintenance projects for Hope Services sites as directed, in addition to providing data required by grantors and/or federal and state contracts Team Leadership and Development:
Provide mentorship, guidance, and performance management for the facilities/property management team.
Foster a collaborative and inclusive work environment that promotes professional growth and Provides leadership and oversight (e.
g.
day to day operations of the department, including grounds, maintenance, warehouse, shelters,, ) for the purpose of identifying issues, developing processes and recommending action plans to efficiently operate the each department.
Community Engagement and Partnerships:
Cultivate and maintain relationships with local government agencies, housing authorities, community stakeholders, and potential property partners.
Represent the organization in public forums and advocate for policies and initiatives that support homelessness prevention and housing solutions.
Reporting and Documentation:
Prepare regular reports and updates on property management activities, achievements, and challenges for internal and external stakeholders.
Maintain accurate records of property transactions, leases, and maintenance activities Other Duties:
Coordinate special projects and tasks for volunteers; provides direction and assists community volunteers providing services to the agency.
Provide support to all agency Departments as well as on-site partnering agencies to ensure consistent delivery of services to all Hope Services guests.
Manage and direct work orders to maintenance assistance and visually verify work is completed Coordinate and implement safety testing of all organization sites, which include emergency equipment testing and replacement and emergency procedure preparedness.
Install and provide technical maintenance or assistance to IT for agency wide technology implementation.
Attend all mandatory training, All-Staff and department meetings as directed.
Perform other duties and accept responsibilities as assigned.
Supervisory Responsibility:
This position has overall supervisory responsibility for the maintenance team.
May have daily supervisory responsibility of in-house, community volunteers or interns who are providing project or event assistance.
The responsibility when assigned, includes ensuring volunteers are working safely, are monitored and supported to have a positive volunteer experience.
Work Environment:
This job operates in a professional indoor environment with frequent work outdoors.
Temperatures may vary as the position moves from air conditioned (AC) to open air/non AC areas.
Frequent contact to persons served including but not limited to those affected by domestic violence, child abuse, substance abuse, mental illness, ex-offenders, and the medically fragile.
This role routinely uses maintenance power and hand tools, landscaping equipment, standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
The position requires adaptability, the ability to work under pressure and strong communication skills resolve conflict and foster collaboration across teams.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear.
The employee frequently is required to stand; walk; use hands to reach.
Occasionally lift, bend, stoop, push, and pull up to 20 pounds.
Required
Knowledge/Skills/Abilities:
Property management Building maintenance OSHA regulations/safety Leadership Communication Customer focus Teamwork Required Education and Experience High School Diploma Licensed Real Estate Broker in the State of Hawaii.
Three years of progressive experience in facilities/property management, facilities management, building repairs and maintenance.
In-depth knowledge of Hawaii's real estate market, regulations, and housing policies.
Strong financial acumen, with experience in budgeting, financial analysis, and ROI assessment.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
Demonstrated commitment to the mission and values of the organization.
Some knowledge of homelessness and the issues associated with it; mental health and substance abuse issues.
Strong interpersonal and written communication skills with an emphasis on conflict resolution.
Strong project management skills.
Strong computer skills; able to navigate google email, Microsoft applications and databases.
Scheduling requirements:
General business hours are 8:
00am - 4:
30pm Monday through Friday, but this 40-hour a week, exempt position offers flexible scheduling.
There will be scheduled meetings (online and in person), and there will be times you are required to work evenings and weekends.
We are a diverse team that includes people who have lived experience with housing insecurity, homelessness, and the justice system, and we encourage those who have lived experience to apply.
Annual Pay Range:
$70,000.
00/yr - $90,000.
00/yr.
Estimated Salary: $20 to $28 per hour based on qualifications.
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