Youth Development Specialist - SUP Customer Service & Call Center - Hilo, HI at Geebo

Youth Development Specialist - SUP

DescriptionPOSITION TITLE:
Youth Development SpecialistDEPARTMENT:
Family Intervention Services - Hilo Outreach/Prevention, Substance Use Prevention (SUP)RESPONSIBLE TO:
Program ManagerFLSA STATUS:
Non-exemptDATE:
May 2023General Statement:
The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual regeneration of all people.
MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.
Its message is based on the Bible.
Its ministry is motivated by love for God.
Its mission is to preach the Gospel of Jesus Christ and meet human needs in His name without discrimination.
Unit Mission Statement:
To provide youth with skills for a healthy life, and instill purpose, hope and vision to youth and their families.
JOB
Summary:
The Youth Development Specialist (YDS) is a non-exempt full-time regular position under the Hilo Outreach/Prevention programs that focuses services specific to Substance Use Prevention (SUP).
Services provided under the Hilo Outreach/Prevention programs are funded through various government and/or other funding sources to provide those services to youth and families in the community.
The YDS will carry out those services through the essential functions described in this job description.
The YDS is supervised by the Program Manager of the Hilo Outreach/Prevention services.
Essential Qualifications:
BA in Human Services or related field required, with at least one-year experience providing outreach/prevention services to at-risk youths and their families is preferred; or A.
S.
degree and two-years experience providing prevention and outreach services to at-risk youths and their families, of which one-year experience should include providing a prevention curriculum-based programs; or High School Diploma with four years required related experience; and/or a combination equivalency of some college and related work experiences.
Valid Hawaii driver's license.
Valid TB clearance and Pre-Employment Medical ClearanceValid First Aid and CPR certification.
DHS FBI/Criminal History & CAN, and Salvation Army background clearancesMVR records check, must meet Authorized Driving standards of the Salvation Army
Qualifications:
Demonstrates knowledge in providing educational services through multiple media formats via tele video technology.
Demonstrate proficiency in writing of case documents and required program reports
Essential Functions:
Implements curriculum-based programs in the prevention and outreach programs to youth and their families of teen pregnancy prevention; substance and alcohol abuse prevention; tobacco cessation; and other adolescent problem behaviors.
Under guidance from the Program Manager implements assigned program requirements to meet all outcomes of the assigned prevention/outreach contract.
Implements community-based outreach activities to reach at-risk youth and their families.
Develops and implements family strengthening activities, and develop community partnerships and collaborations to maximize resources to serve youth and their families.
Under guidance from the Program Manager develops community-based prevention strategies to target population.
Provides case management services for clients served within assigned contract(s).
Provide monthly and quarterly reports to the Program Manager regarding clients served and services provided of assigned contract(s).
Coordinate program activities with and participate in other agency sponsored programs.
Perform other related duties as assigned by the Program Manager.
OTHER FUNCTIONS:
Performs other duties as assigned.
Skills and Personal Qualities:
Ability and skill in communicating with people of different cultures/ethnicity.
Ability to write and speak comprehensively.
Ability and skill in relating to a wide range of people and situations:
youth; parents; agency workers; school personnel; law enforcement personnel; businesses; civic groups, supervisors, and other similar personnel.
Ability to train/orientate volunteer and lower classified personnel.
Ability and skill to work within an interdisciplinary team concept and participate in staff training.
Personal attributes:
good, sound judgment; dependability; understanding firmness; caring; organizational skills; ability to work under conditions of constant change and stress; and ability to perform responsibilities with minimal supervision.
Willingness to accept and implement The Salvation Army philosophy.
MENTAL DEMANDS:
Work under stressful conditionsInteract with others with courtesy and tactRelate to wide range of people and situations including youth, parents, agency workers, police, school personnel, etc.
Work within an interdisciplinary team concept; participate in staff training and growth groupManage and prioritize multiple projects in an organized and efficient mannerRespond to crisis situations in a calm and effective mannerComplete projects on scheduleMaintain confidentialityMaintain regular and punctual work attendance; may require flexible schedule, including evenings and weekendsPHYSICAL DEMANDS:
The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 25-50 pounds and occasionally more than 50 pounds; traveling by airplane.
COMMUNICATION DEMANDS:
The position requires talking to co-workers, clients, vendors; requires written communication to and from co-workers, clients, vendor; talking on the telephones; requires responding to written or verbal requests of co-workers, clients, and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other worksites; requires communication via the latest technologiesSKILLS/TECHNICAL KNOWLEDGE:
Prioritize multiple work tasks to meet tight deadlinesEQUIPMENT NEEDS:
Use office equipment such as computers, photocopiers, scanners, calculators, etc.
DESCRIPTION OF WORK ENVIRONMENT:
Most work will be indoors at Family Intervention Services.
Attendance at trainings, both in Hawaii and on the mainland, may be required.
NOTES:
The information in this job description indicates the general nature and level of work performed by an employee in this classification.
It is not to interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job.
Management has the right to add to, revise, or delete information in this description.
Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
QualificationsEducationPreferredBachelors or better in Human ServicesExperiencePreferredRefer to Job description for detailsEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Audio Equipments Cpr Case Management Confidentiality Coordinating Courtesy Apply to this job.
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