SUPERVISORY IT SPECIALIST (NETWORK)
SUMMARY OF DUTIES:
The purpose of this position is to supervise, direct and manage employees who provide technical and administrative support to customers in a wide variety of areas to include information technology systems, telecommunications systems management, training management, personnel management and information management. Directs the planning, engineering, testing, evaluation, modification, security and reporting of the full range of C-E (Communications-Electronics) equipment and systems assigned. Ensures the proper use, management, and training of all supervised personnel, consisting of multiple technical disciplines. Consults with users and managers to determine specific locations and requirements for the particular system installation. Interviews and recommends selection of new employees. Provides training and orientation. Ensures new employees are briefed in their duties and responsibilities. Plans, develops, and implements local policies, procedures, and goals for effective administration, direction, management, and operation of the section. Maintains constant coordination between workgroups inside and outside of the unit, because complexity, cost, and uniqueness of the work involved require considerable planning and coordination. Establishes and implements Customer Service Center (Help Desk) to receive trouble calls and complaints from all supported customers. Prepares and submits budget estimates and revisions for the procurement, installation, and operation/maintenance of equipment and supply items, and performs other duties as assigned. Details of the duties and responsibilities are contained in the applicable position description (D1566P01) located online, on the FASCLASS website. https:
//acpol2.army.mil/fasclass/search_fs/search_fs_output.asp?fcp=zutpk3eFRtaToL2jr7lGuam0buidbZKXlqhWn2qDRtyUbYWdmKVWfw%3D%3D If your resume does not include a narrative description of how you meet the GENERAL, SPECIALIZED experiences, and OTHER requirements, you may lose consideration for this position. Ensure that the Questionnaire is completed on Application Manager. GENERAL
Experience:
Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED
Experience:
Must have at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. Experience in managing the function of the work to be performed. Experience which includes leading, directing and assigning work of personnel. MILITARY TECHNICIAN COMPATIBILITY POSITION:
Prior to placement in this position, the selected applicant must be assigned to an appropriate military position and must meet the definition of a dual status technician in accordance with 32 U S C 709. CONDITIONS OF EMPLOYMENT:
1. Must be able to obtain and maintain the appropriate security clearance (Secret or Top Secret) of the position within one year of appointment. 2. This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position. 3. Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission. 4. May occasionally be required to work other than normal duty hours; overtime may be required. 5. The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission. 6. Must be able to attain and maintain Information Assurance Workforce certification IAW DoD Policy (currently DoD Directive 8570-01). NOTES TO CANDIDATES:
a. Situations of inversion of military rank are not permitted, i.e., a military technician may not be militarily senior to his or her full-time supervisor. b. Authorization for payment of PCS expenses will be granted only after determination is made that payment is in the best interest of the Hawaii National Guard. c. In addition to your application, documents of last performance appraisal, past civilian performance, letter of recommendations, and or military performance may be submitted. d. Candidates may be screened and evaluated on military attributes directly related to the compatible military position required to be assigned into, such as, but not limited to, military bearing, leadership, or ability to work with others (teamwork) in a military environment. e. Include any volunteer work experience in your resume. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). f. Final selection will be based upon qualifications, suitability, and available manpower resources. g. This employer will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. h. Financial Suitability - It is the policy of the government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination. i. This temporary limited appointment may be converted to a non-temporary appointment without further competition. j. If you are selected for this position, you will be eligible for health and life insurance and you will be covered under a retirement system. k. This type of appointment is expected to extend beyond one year, not to exceed 4 years. Separation will be preceded by a 30-day notice when services are no longer needed. Permanent technicians will remain on permanent status if selected. l. Selectee informed in advance of the reasons for and conditions of this temporary promotion may return to his/her former grade when temporary action is no longer needed and may be effected at any time without adverse action procedures. m. Temporary promotion may be extended for an additional two years, not-to-exceed four year, with National Guard Bureau approval. n. Should the need for temporary time limitations placed on this position no longer exist, the Temporary Promotion may be converted to a permanent action without further competition. o. Eligibles on this list will be given automatic consideration for position vacancies occurring during the six months period following the close of this announcement. p. Cost of living allowances (COLA) vary from island to island. COLA is subject to change without notice q. Recruitment or Relocation bonus may be offered. Authorization for payment will be granted only after determination is made that payment is in the best interest of the Hawaii National Guard and approved by National Guard Bureau.
Estimated Salary: $20 to $28 per hour based on qualifications.
The purpose of this position is to supervise, direct and manage employees who provide technical and administrative support to customers in a wide variety of areas to include information technology systems, telecommunications systems management, training management, personnel management and information management. Directs the planning, engineering, testing, evaluation, modification, security and reporting of the full range of C-E (Communications-Electronics) equipment and systems assigned. Ensures the proper use, management, and training of all supervised personnel, consisting of multiple technical disciplines. Consults with users and managers to determine specific locations and requirements for the particular system installation. Interviews and recommends selection of new employees. Provides training and orientation. Ensures new employees are briefed in their duties and responsibilities. Plans, develops, and implements local policies, procedures, and goals for effective administration, direction, management, and operation of the section. Maintains constant coordination between workgroups inside and outside of the unit, because complexity, cost, and uniqueness of the work involved require considerable planning and coordination. Establishes and implements Customer Service Center (Help Desk) to receive trouble calls and complaints from all supported customers. Prepares and submits budget estimates and revisions for the procurement, installation, and operation/maintenance of equipment and supply items, and performs other duties as assigned. Details of the duties and responsibilities are contained in the applicable position description (D1566P01) located online, on the FASCLASS website. https:
//acpol2.army.mil/fasclass/search_fs/search_fs_output.asp?fcp=zutpk3eFRtaToL2jr7lGuam0buidbZKXlqhWn2qDRtyUbYWdmKVWfw%3D%3D If your resume does not include a narrative description of how you meet the GENERAL, SPECIALIZED experiences, and OTHER requirements, you may lose consideration for this position. Ensure that the Questionnaire is completed on Application Manager. GENERAL
Experience:
Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED
Experience:
Must have at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. Experience in managing the function of the work to be performed. Experience which includes leading, directing and assigning work of personnel. MILITARY TECHNICIAN COMPATIBILITY POSITION:
Prior to placement in this position, the selected applicant must be assigned to an appropriate military position and must meet the definition of a dual status technician in accordance with 32 U S C 709. CONDITIONS OF EMPLOYMENT:
1. Must be able to obtain and maintain the appropriate security clearance (Secret or Top Secret) of the position within one year of appointment. 2. This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position. 3. Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission. 4. May occasionally be required to work other than normal duty hours; overtime may be required. 5. The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission. 6. Must be able to attain and maintain Information Assurance Workforce certification IAW DoD Policy (currently DoD Directive 8570-01). NOTES TO CANDIDATES:
a. Situations of inversion of military rank are not permitted, i.e., a military technician may not be militarily senior to his or her full-time supervisor. b. Authorization for payment of PCS expenses will be granted only after determination is made that payment is in the best interest of the Hawaii National Guard. c. In addition to your application, documents of last performance appraisal, past civilian performance, letter of recommendations, and or military performance may be submitted. d. Candidates may be screened and evaluated on military attributes directly related to the compatible military position required to be assigned into, such as, but not limited to, military bearing, leadership, or ability to work with others (teamwork) in a military environment. e. Include any volunteer work experience in your resume. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). f. Final selection will be based upon qualifications, suitability, and available manpower resources. g. This employer will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. h. Financial Suitability - It is the policy of the government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination. i. This temporary limited appointment may be converted to a non-temporary appointment without further competition. j. If you are selected for this position, you will be eligible for health and life insurance and you will be covered under a retirement system. k. This type of appointment is expected to extend beyond one year, not to exceed 4 years. Separation will be preceded by a 30-day notice when services are no longer needed. Permanent technicians will remain on permanent status if selected. l. Selectee informed in advance of the reasons for and conditions of this temporary promotion may return to his/her former grade when temporary action is no longer needed and may be effected at any time without adverse action procedures. m. Temporary promotion may be extended for an additional two years, not-to-exceed four year, with National Guard Bureau approval. n. Should the need for temporary time limitations placed on this position no longer exist, the Temporary Promotion may be converted to a permanent action without further competition. o. Eligibles on this list will be given automatic consideration for position vacancies occurring during the six months period following the close of this announcement. p. Cost of living allowances (COLA) vary from island to island. COLA is subject to change without notice q. Recruitment or Relocation bonus may be offered. Authorization for payment will be granted only after determination is made that payment is in the best interest of the Hawaii National Guard and approved by National Guard Bureau.
- Department:
2210 Information Technology Management - Salary Range:
$85,726 to $111,449 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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